Urban Retailing Forum


Client: Lendlease

Location: Brisbane, QLD

Year: 2015


Beyond retail to urban regeneration

 

Brief


Lendlease are leading the Australian property development industry in the field of urban regeneration, an approach to city making that sees large-scale city blocks transformed into multi-use precincts, offering a range of uses from residential to commercial to retail to cultural amenities and public space. Finding the right balance of these different uses is a finely crafted process and something that the leadership wished to explore in collaboration with the wider team in order to set out the point of difference offered by Lendlease.

 

Approach


Left Bank Co. was invited by the CEO of the Urban Regeneration Retail unit to design and deliver a two-day forum for the core staff, with the purpose of understanding the role of the Retail team within the broader Lendlease business and defining their strategy for the next five years. The forum content was based upon qualitative research interviews with the core Retail team and several leaders within Lendlease business, as well as with some of Australia’s best and most successful retailers. The insights from this research formed the basis for the discussions had at the forum and the discussions lead to the formation of a manifesto for the Retail unit.

 

Impact


This newly formed manifesto was used as an internal document to shape the direction of the work the unit, and enable it to thrive and succeed in its mission to deliver the best places.

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