Privacy Policy

Left Bank Co. 2023

The website https://www.leftbankco.com/ (the Website) is operated by Michelle Tabet Pty Ltd ACN 602 137 351 t/as Left Bank Co who is referred to in this privacy policy as “we”, “us”, “our” and similar grammatical forms.

This Privacy Policy applies to all personal information collected by us. By using our Website or otherwise contracting with us you are accepting the terms of this privacy policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this privacy policy.

1. What is "personal information"?

(a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

(i)  whether the information or opinion is true or not; and

(ii) whether the information or opinion is recorded in a material form or not.

(b) If information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "personal information" and will not be subject to this privacy policy.

2. What information do we collect?

The kind of personal information that we collect from you will depend on what information you provide us and how you interact with us (including use of our Website). The personal information which we collect and hold about you may include:

(a) identity particulars such as your name, address, date of birth, telephone number and email address;

(b) your bank, credit or debit account details when you make a purchase; 

(c) your records of communication with us; and

(d) if you visit our website, your website usage information such as your IP address.

You can always decline to give us any personal information we request, but that may mean we cannot provide you with some or all of the services you have requested. If you have any concerns about personal information we have requested, please let us know.

Other information we collect is general information about visits to our Websites which is collected by our computer servers, with small files “cookies” that our Websites transfers to your computer’s hard drive through your Web browser (if you allow the delivery of “cookies”). The “cookies” are used to follow the pattern of movements of users by letting us know which pages on our Websites are visited, in what order and how often and the previous website visited. The anonymous non-personal information that when collect and analyse is not personal information as described in the Privacy Act.

 

3. How we collect your personal information

(a) We may collect personal information from you whenever you contact us, whether that occurs in person, over the phone, by email or by inputting such information into the Website.

(b) Our websites may contain links to third-party websites. We are not responsible for the content or privacy practices of websites that are linked to our website.

(c) We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. We collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and on third-party websites. As a general rule, however, it is not possible to identify you personally from our use of cookies.

4. Why do we use “cookies” and other web use tracking technologies?

  1. When you access our Website, small files containing a unique identification (ID) number may be downloaded by your web browser and stored in the cache of your computer. The purpose of sending these files with a unique ID number is so that our Website can recognise your computer when you next visit our Website. The “cookies” that are shared with your computer can’t be used to discover any personal information such as your name, address or email address they merely identify your computer to our Websites when you visit us.

  2. We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.

  3. We collect information using “cookies” and other tracking technologies for the following reasons:

    1. to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;

    2. to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user; and

    3. when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user.

  4. Even if you have given us permission to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.

  5. If you are unhappy about having a cookie sent to you, you can set your browser to refuse cookies or choose to have your computer warn you each time a cookie is being sent. However, if you turn your cookies off, some of our services may not function properly

5. Purpose Of Collection And Use

  1. We will generally only collect and use your personal information for the primary purposes of:

    1. providing you with the best service experience possible;

    2. our general business operations; and

    3. communicating with you.

  2. We may disclose your personal information as necessary to give effect to any transactions contemplated by any contract you have with us or other requests received from you.

  3. By using our website or providing your email address, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

  4. We will not sell or licence any personal information that we collect from you.

  5. When interacting with us online we cannot guarantee that your information has not been intercepted by someone else before reaching us.

6. How we hold your information

We store information in paper-based files or other electronic record keeping methods in secure databases (including trusted third party storage providers based in Australia and overseas). Personal information may be collected in paper-based documents and converted to electronic form for use or storage (with the original paper-based documents either archived or securely destroyed). We take reasonable steps to protect your personal information from misuse, interference and loss and from unauthorised access, modification or disclosure.

We maintain physical security over paper and electronic data stores, such as through locks and security systems at our premises. We also maintain computer and network security, for example, we use firewalls (security measures for the internet) and other security systems such as user identifiers and passwords to control access to our computer systems.

Our websites do not necessarily use encryption or other technologies to ensure the secure transmission of information via the internet. Users of our websites are encouraged to exercise care in sending personal information via the internet.

We take steps to destroy or de-identify information that we no longer require.

7. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

8. Complain procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by our privacy officer and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

9. Overseas transfer

We do not routinely disclose personal information to recipients outside Australia unless you request us to, however one of our database providers maintains servers outside of Australia. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

10. How to contact us about privacy

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us on:

Address: 33 Booth Street, Annandale, NSW 2038

Attention:  Left Bank Co,   

Email:  hello@leftbankco.com

We reserve the right to amend this Privacy Policy from time to time, with or without notice to you. We will provide any amended Privacy Policy here. We recommend that you visit our website regularly to keep up to date with any changes.